Frequently Asked Questions
What makes Juma pedals different from others on the market?

An insatiable lifelong commitment to tone by a guitar playing fanatic, who’s been at it for almost 40 years. The Supreme Drive is a pedal design that was born out of years of relentless, tireless inspiration.

Our pedals are built to the highest manufacturing and audio standards possible using the best of today’s available technologies.  The Supreme Drive is the only pedal ever manufactured in which every single component in the signal path was chosen based on extensive, double-blind listening tests by several experienced guitar players, over a very long period of time.

We know that tone is subjective, but we’ve done the best we possibly can, to honestly provide you with the best pedal you can possibly purchase, anywhere.

That's a beautiful enclosure, can you tell me something about it?

Our premium enclosures are 5-axis CNC machined out of aerospace-grade solid aluminum billet.  They are extremely rugged and thick-walled to provide superior strength and electromagnetic shielding.  After a year of design work and dozens of revisions, we ended up with a beautiful enclosure that is a testament to the quality inside.

Is it true that there are more than $200 worth of components in the Supreme Drive?

The value of the components on the PCB alone are worth well over $300.  This does not include the jacks, pots, switch, Kilo aluminum knobs, nor the custom 5-axis CNC machined aerospace grade aluminum enclosure.

Our pedals are fully worth their cost in parts value alone.

I've heard capacitor quality doesn't really make a difference at guitar frequencies. Does it?

This is an internet myth and has been debunked more than once by others on YouTube.  Of course capacitors types make a difference.

I noticed that some of your solder joints aren't shiny. Should I be worried?

Not at all.  Our solder joints will always look dull because that’s the nature of the silver-bearing lead-free solder that we use.  Only solders that contain lead create shiny solder joints.

Will my guitar get lost in the mix with the Supreme Drive, or will it be heard loud and clearly?

We posted a short, 27-second iPhone video clip to our media page because it demonstrates how well the guitar is heard in the mix.  We love that video for that reason.  Check it out, that Tele effortlessly stands out and it sounds incredible!

Ok, I’m sold. How do I order?
Our products can be purchased directly from us through our website.  Please use our shop page and checkout using the PayPal checkout on our website.  If you do not have a PayPal account, you can make a simple credit card payment by using our PayPal checkout.
Is your website secure?
Yes.  In your browser, you will see a small padlock in the top-left corner of your screen on every page of our website.  This symbol represents a secure connection so that your ordering process with us is safe.  Any information you provide us is encrypted on its way from your computer network to ours.
Do you have a return policy and warranty?
Yes.  Our 72-hour return policy is explained on our product pages so that you can read it just before adding a product to your shopping cart.  Our pedals come with a 2-year limited warranty, which can be read in one of our owner’s manuals.
Your website mentions possible waiting periods during busier times. Why are there waiting periods and how long will I have to wait in order to receive my pedal?

We are a small and young business, and our products are expensive and time-consuming for us to build.  When you go to our Shop page and click on one of our pedals to see its product page, you will find our current lead times.

I read somewhere on your website that your products are 100% RoHS compliant. What does that mean?

RoHS stands for, “Restriction of Hazardous Substances,” which restricts the use of several hazardous materials used in electrical and electronic products.  It is the law and every component that we use in our pedals is compliant.  Our pedals are manufactured completely lead-free.

Are you working on any new pedal designs?

We’re always tinkering.  We have had several requests to build a TS-inspired model or a fuzz at our level of quality.  We plan on releasing both when the time feels right.

What's the correct way to pronounce, "Juma"?
The correct pronunciation of of Juma is Joo-mah.